Terms of Service
These terms govern your use of Stackshala and outline the rights and responsibilities of all users.
Last updated: January 2025
Key Points
Here are the most important aspects of our terms of service.
Fair Usage
Clear guidelines for using our platform and course content responsibly.
User Rights
Your rights and responsibilities as a member of the Stackshala community.
Transparent Billing
Clear payment terms and refund policies for all our courses.
Legal Protection
Mutual protection for both Stackshala and our users.
Table of Contents
Acceptance of Terms
By accessing or using Stackshala (stackshala.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
- These terms apply to all users, including visitors, students, and course participants
- By creating an account or enrolling in courses, you confirm you are at least 18 years old
- We may update these terms from time to time, and continued use constitutes acceptance
Our Services
What We Provide
Stackshala offers online courses and educational content focused on software development and programming skills.
- Access to premium course content and materials
- Interactive learning experiences and practical exercises
- Community support and instructor guidance
- Progress tracking and completion certificates
Service Availability
- Courses are launching in 2025 - current users can join our waitlist
- We strive for 99.9% uptime but cannot guarantee uninterrupted service
- Some features may be in beta or subject to changes during development
User Accounts & Registration
Account Responsibility
- You are responsible for maintaining the security and confidentiality of your account
- You must provide accurate and complete information during registration
- Notify us immediately of any unauthorized use of your account
- You may not share your account credentials with others
Account Termination
- You may close your account at any time by contacting us
- We may suspend or terminate accounts that violate these terms
- Upon termination, your access to courses and materials will cease
Course Enrollment & Access
License to Use Content
- When you enroll in a course, you receive a limited, non-exclusive license to access the content
- Course access is for your personal use only and cannot be shared
- You may download materials for offline study but cannot redistribute them
- Course content remains the intellectual property of Stackshala
Content Usage Restrictions
- You may not record, reproduce, or distribute course content without permission
- Sharing login credentials or course materials is strictly prohibited
- Commercial use of course content requires separate licensing agreement
Payment Terms & Refunds
Payment Processing
- Payment must be completed before access to courses is granted
- We accept major credit cards and digital payment methods
- All prices are displayed in USD unless otherwise specified
- Taxes may apply depending on your location
Refund Policy
- 30-day money-back guarantee for all courses (when launched)
- Refunds must be requested within 30 days of purchase
- Refunds are processed to the original payment method within 5-10 business days
- Partial course completion may affect refund eligibility
User Conduct & Community Guidelines
Acceptable Use
- Use our platform respectfully and in accordance with applicable laws
- Engage constructively with other learners and instructors
- Respect intellectual property rights and course content licensing
- Report any technical issues or policy violations to our support team
Prohibited Activities
- Harassment, discrimination, or abusive behavior toward other users
- Attempting to access unauthorized areas of the platform
- Using automated tools to scrape or download content
- Posting spam, malware, or other harmful content
- Violating any applicable laws or regulations
Limitation of Liability
Service Disclaimer
- Our courses are provided 'as is' without warranties of any kind
- We do not guarantee specific learning outcomes or career results
- Course content may be updated or modified without notice
- Technical issues or downtime may occasionally occur
Liability Limits
- Stackshala is not liable for indirect, consequential, or punitive damages
- Our maximum liability is limited to the amount you paid for the affected course
- We are not responsible for third-party content or external links
- You use our platform at your own risk
Intellectual Property
Our Content
- All course materials, videos, and content are owned by Stackshala or our licensors
- Trademarks, logos, and brand elements are protected intellectual property
- You may not use our intellectual property without explicit permission
User-Generated Content
- You retain ownership of content you create (projects, comments, etc.)
- By posting content, you grant us a license to use it for platform improvement
- You are responsible for ensuring your content doesn't violate others' rights
Changes to Terms
We may update these Terms of Service from time to time. When we do:
- We'll update the "Last updated" date at the top
- Significant changes will be communicated via email or platform notification
- Continued use of our services constitutes acceptance of updated terms
Governing Law & Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of Karnataka, India. Any disputes arising from these terms or your use of Stackshala will be subject to the exclusive jurisdiction of the courts in Karnataka.
Note: We encourage resolving any issues through direct communication before pursuing legal action. Please contact us at legal@stackshala.com for any concerns.
Questions About These Terms?
We're here to clarify any questions you have about our terms of service.